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Process Mapping Basics

Visualize and improve workflows

Mapping processes captures steps, inputs/outputs, owners, and tools to reveal bottlenecks, rework, or waste, enabling clearer improvements and training.

Capture Steps

List start/end, inputs, outputs, and decisions.

Assign Ownership

Use swimlanes for roles/tools; mark handoffs.

Spot Improvements

Highlight waits, rework, and errors; propose fixes.

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