Guides ยท Psychology

Conflict De-escalation Basics

Calm tense situations

De-escalating conflict involves staying calm, using non-threatening body language, listening and validating feelings, offering choices, and pausing when needed to cool down.

Stay Calm

Slow tone, open posture, and give space.

Listen and Validate

Reflect feelings without agreeing to facts; avoid blame.

Offer Next Steps

Give simple choices or a pause; revisit when calmer.

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