Guides ยท Business
Feature Request Intake Basics
Handle feature requests clearly
This guide outlines feature request intake: set a clear submission channel, capture use cases and impact, tag and prioritize, and close the loop with requesters.
- feature requests
- intake
- triage
- prioritization
- product
Create an intake path
Provide a simple form or channel and keep it consistent.
Capture context
Ask for the problem, users affected, frequency, and desired outcomes.
Tag and prioritize
Label by area and impact; review regularly with product/engineering.
Respond and close
Acknowledge receipt, set expectations, and update on decisions.