Guides ยท Psychology
Conflict Resolution Skills
Handle disagreements constructively
Conflict resolution focuses on understanding interests, using neutral language, and finding workable options.
- active listening
- interests
- options
- neutral language
- mediation
Listen First
Let each side share without interruption; reflect back what you heard.
Clarify Needs
Identify underlying interests, not just positions.
Find Options
Brainstorm solutions that address key needs; agree on next steps.
Keep Exploring
Guides
Cognitive Restructuring Basics
Cognitive restructuring helps turn distorted thoughts into more balanced, testable interpretations.
Examples
Ethical Dilemma
An ethical dilemma forces a choice between competing values.
Why it matters
Critical Thinking
Critical thinking improves decisions by evaluating evidence and logic.
What it is
Cognitive Bias
Cognitive biases are mental shortcuts that speed decisions but can quietly distort judgment.