Guides ยท Psychology
Conflict De-escalation
Cool tense moments
Conflict de-escalation uses calm body language, active listening, and offering options to reduce tension and find next steps.
- listening
- calm tone
- options
- boundaries
- empathy
Stay Calm
Lower voice, open posture, and manage your breathing.
Listen
Reflect back what you heard; validate feelings without agreeing.
Offer Options
Suggest small next steps or breaks to reduce heat.