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Community Moderation Basics

Keep online communities healthy

This guide outlines drafting community guidelines, onboarding moderators, using clear escalation paths, and communicating moderation actions transparently.

Define guidelines

Publish concise rules with examples of allowed and prohibited behavior.

Equip moderators

Train on tools, tone, and evidence collection; rotate to prevent burnout.

Handle reports consistently

Triage severity, apply clear actions, and log decisions for consistency.

Communicate actions

Explain reasons briefly to affected users; share periodic summaries with the community.

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